COVID19 Resources

Helpful Resources

The impact of the COVID-19 pandemic is far reaching. From health concerns to financial ramifications to mental well-being, the rapid spread of the virus affects us all. Below we have compiled a list of resources to help navigate the weeks and months ahead. Please note this list is not inclusive of all that is available and will continue to be updated.

To provide direct financial assistance to our neighbors in need through our Compass Center, we have launched the Hall County COVID-19 Relief Fund. Every dollar raised goes straight back into our community and into the hands of those affected most by this public health crisis. If you are able, please consider a donation to the fund to provide relief, resources and a much-needed ray of light to those facing dark times.

Donate Now

What You Can Do to Help

Sew Masks 
Complete this form to request mask sewing kits. Masks will be distributed to those in need.

Donate Cleaning Supplies
Many in our community do not have access to the cleaning supplies they need to help prevent the spread of COVID-19. If you are able to donate cleaning supplies like toilet bowl cleaner, wipes, liquid dish detergent, hand sanitzer, hand soap, paper products and other items, please drop them off at the Northeast Georgia Medical Center Foundation, 2150 Limestone Parkway, Suite 115, Gainesville, GA, Monday through Friday, 9:30 a.m. – 4 p.m. or coordinate a time to deliver them to the United Way office by contacting Jessica Dudley.

Donate to COVID-19 Relief
Every dollar raised through our Hall County COVID-19 Relief Fund goes straight back into our community and into the hands of those affected most by this public health crisis. If you are able, please consider making a donation to the fund to provide relief, resources and a much-needed ray of light to those facing dark times.


Georgia Power has temporarily suspended residential disconnections for the next 30 days, beginning on March 14, 2020, and will reevaluate the policy and timeframe as the situation develops. Stay up-to-date here: Georgia Power COVID19 Response

Jackson EMC has suspended residential disconnections of service for nonpayments through March 27. Stay up-to-date here: Jackson EMC COVID19 Response

Liberty Utilities has suspended service disconnections for non-payment for residential and business customers through at least May 1, 2020. Stay up-to-date here: Liberty Utilities COVID19 Response

Atlanta Gas Light has suspended service disconnections for residential and commercial customers for non-payment. More about Atlanta Gas Light’s COVID19 Response.

Comcast is offering free access to its Xfinity WiFi hot spots for everyone, including non-subscribers, for 60 days. It’s also providing unlimited data to its customers for no extra charge and is not disconnecting internet service or charging late fees for customers who say they can’t pay their bills. The company is also providing 60 days of free basic internet service to new customers. Stay up-to-date here: Comcast COVID19 Response

AT&T is suspending the termination of wireless, home phone or broadband service when customers can’t pay their bills and waiving related late fees. AT&T is also providing free access to its public WiFi hot spots. Consumer home internet wireline customers and fixed wireless internet customers will receive unlimited data. Stay up-to-date here: AT&T COVID19 Response

Verizon is waiving late fees and suspending service termination for customers “negatively impacted by the global crisis.” Current Verizon COVID19 Response.

T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users. T-Mobile COVID19 Response

Charter Communications is providing free Spectrum broadband and Wi-Fi internet for the next 60 days to households with K-12 students or college students who don’t already have a subscription and offering its Wi-Fi hot spots for free to the public. More about Charter’s COVID19 Response.


Ford Motor is offering customers “potential delay of payments to provide relief.” It’s also providing new-car buyers the chance to delay their first payment by 90 days. Read more about Ford’s customer and community assistance.

Hyundai is reviving its Hyundai Assurance Job Loss Protection Program which will provide up to six months of car payments to new buyers if they lose their jobs involuntarily and provide 90 days of payment deferral on new purchases. Read more about Hyundai’s COVID19 Response.

Enterprise has reduced the minimum age for renting a car to 18 through May 31 to make it easier for students to get home to their families due to the suspension of college courses. Read more about Enterprise’s travel assistance.


Through our partnership with Family Wise residents can call FamilyWize for free customer support to help them coordinate prescription medication delivery from participating pharmacies. Call the FamilyWize toll free number at 800-222-2818 to coordinate home delivery.

Mental Health

We’ve compiled resources from individuals around the Hall County community to help with processing all your thoughts and feelings and to offer some resources you can access to manage your mental health during this time of crisis. And always remember to Reach Out. You are not alone.

Read our blogs on managing mental health during COVID19


Charitable Giving

A new financial incentive encourages Americans to give generously to charities during a time when charities need our help more than ever. The CARES Act includes an above-the-line deduction for up to $300 in charitable donations given in 2020 while also extending incentives for itemized deductions and corporate giving. Read more about how the CARES Act may benefit you.

Staying Safe

Find information for Hall County COVID-19 updates by language.

Read more on how to stay healthy during the COVID-19 pandemic.

Understand the steps to prevent the spread of COVID-19 if you are sick. (en español)

Instructions for how to make your own face mask (en español)